Mobile App, USSD, and personal internet banking services terms and tariffs
S/No | Types of Services | Service Charges and fees |
1 | Account to own account | Free |
2 | Account to other person account within the bank | Free |
3 | Account to other bank transfer(P2P) both self and other | 0.5 and Max of birr 100 |
4 | Card less (cash withdrawal ) | 0.5% |
5 | Balance inquiry | Free |
6 | Mini statement | Free |
7 | Full statement (order via email) | Free |
8 | Air ticket | Free |
9 | Air time Top-Up ETHIO telecom | Free |
10 | Air time Top-Up Safaricom | Free |
11 | Account to M-pesa-self | Free |
12 | Account to M-pesa-other | Free |
13 | Account to Tele birr-self | Free |
14 | Account to Tele birr-other | Free |
15 | Utility payment | Free |
16 | Traffic penalty payment | Free |
17 | DSTV payment | Free |
18 | CANAL+ payment | Free |
19 | Ride | Free |
20 | Loan repayment | Free |
21 | Loan statement | Free |
Corporate Internet Banking Services Terms and Tariffs
S/No | Types of Services | Service Charges and fees |
1 | Account to own account | Free |
2 | Account to other person account within the bank | Free |
3 | Account to other bank transfer(P2P) both self and other | 0.5 and Max of birr 100 |
4 | Balance inquiry | Free |
5 | Mini statement | Free |
6 | Full statement (order via email) | Free |
7 | Loan repayment | Free |
8 | Loan statement | Free |
9 | Air ticket | Free |
10 | Air time Top-Up ETHIO telecom | Free |
11 | Air time Top-Up Safaricom | Free |
12 | Account to M-pesa-self | Free |
13 | Account to M-pesa-other | Free |
14 | Account to Tele birr-self | Free |
15 | Account to Tele birr-other | Free |
16 | Utility payment | Free |
17 | Traffic penalty payment | Free |
18 | DSTV payment | Free |
19 | CANAL+ payment | Free |
20 | Ride | Free |
Card Issuance
S/No | Types of Services | Service Charges and fees |
1 | Joining fee | Birr 50 |
2 | Annual subscription fee | Free |
3 | Renewal fee | Free |
4 | Pin replacement fee | Birr 50 |
5 | Card replacement | Birr 50 |
6 | Additional card link | Free |
7 | Cancellation fee | Free |
8 | Supplementary card issuing | Birr 50 |
Local Transaction (Our customer on Our ATM)
S/No | Types of Services | Service Charges and fees |
1 | ON-US cash withdrawal | Birr 0.4 per birr 100 |
2 | ON-US balance inquiry | Birr 0.5 per transaction |
3 | ON-US mini statement | Birr 0.5 per transaction |
4 | ON-US fund transfer | Birr 0.5 per transaction |
5 | ON-US money send (remittance) | Birr 0.5 per birr 100
transaction |
Acquiring Transaction (Other bank customer on our ATM)
S/No | Types of Services | Service Charges and fees |
1 | OFF-US cash withdrawal | Birr 0.5 per birr 100 |
2 | OFF-US balance inquiry | Birr 1 per transaction |
3 | OFF-US mini statement | Birr 1 per transaction |
4 | OFF-US fund transfer | Birr 0.5 per birr 100
transaction |
5 | OFF-US money send (remittance) | Birr 0.5 per birr 100
transaction |
Commission of issuance of CPO
S/No | Types of Services | Service Charges and fees |
1 | For account holder | Birr 150 |
2 | For non-account holder | Birr 200 |
3 | Service charge on loss of CPO (A/holders) | Birr 200 |
4 | Service charge on loss of CPO (non A/holders) | Birr 300 |
5 | Service charge on cancelation of CPO (A/holders) | Birr 150 |
6 | Service charge on cancelation of CPO (non A/holders) | Birr 200 |
7 | Service charge on replacement of CPO (A/holders) | Birr 150 |
8 | Service charge on replacement of CPO (non A/holders) | Birr 200 |
Cheque return due to insufficient fund
S/No | Types of Services | Service Charges and fees |
1 | 1St instance | In addition of 1st warning a penalty of birr 300 |
2 | 2nd instance | 2nd written warning plus penalty of 3% the value cheque but not exceeding birr 25000 |
3 | 3rd instance | Close the account plus 5% of the cheque amount but not exceeding birr 50000 and report to NBE |
Cost of cheque book
S/No | Types of Services | Service Charges and fees |
1 | 10 leaves | Prevailing printing cost plus 50 |
2 | 25 leaves | Prevailing printing cost plus 100 |
3 | 50 leaves | Prevailing printing cost plus 150 |
4 | 100 leaves | Prevailing printing cost plus 200 |
Special cheque clearance
S/No | Types of Services | Service Charges and fees |
1 | Special cheque clearance | Birr 200 |
Stop payment request
S/No | Types of Services | Service Charges and fees |
1 | Cheque draft etc.. | Birr 150 per leaf if more one leaf |
2 | Loss of cheque more than one leaf | Birr 10 for each additional leaf |
Duplicate advice
S/No | Types of Services | Service Charges and fees |
1 | Duplicate advice for per page for current year | Birr 50 |
2 | Duplicate advice per page over one year | Birr 100 |
3 | Prepare duplicate statement (per page) | Birr 25 |
Various service charge
S/No | Types of Services | Service Charges and fees |
1 | Service charge on replacing loss of pass book | Printing cost of plus birr 50 |
2 | Service charge on S/A close before six month from the date opening | Birr 50 |
3 | Service charge on damaged pass book | Printing cost plus 100 |
4 | Standing instruction except loan repayment | Birr 50 |
5 | Provident fund administration | Free |
6 | Salary (payroll) payment | Free |
7 | Photocopy | Birr 10 |
8 | Balance enquiries | Free |
9 | Balance confirmation and certification fee (for A/holders) | Birr 200 |
10 | Balance confirmation and certification fee for external auditor and other purpose | Birr 300 |
11 | Authentication fee (for power of attorney) | Birr 200 |
12 | Court and other related injection fee individual request to block/freeze by court order | Birr 100 |
13 | Account and amount verification for the deceased and any other similar case | Birr 100 |
14 | Signature change (individual account) | Birr 50 |
15 | Transfer from customer account to other bank through RTGS | Birr 50 plus NBE charges. However, for cooperatives, unions, iddirs and other assocations it is only the NBE charge. |
16 | Door to door service to pay and collect cash (within same town) | Free |